Building a High-Voltage Salesforce DevOps Solution for Prysmian Group
by the Numbers
16
Billion in Sales (2023)
100+
Plants & Distribution Centres
30,000+
Global Employees
150+
Years of Experience
About the company
Prysmian Group produces power cables and optical fiber for the energy and telecom industries. Headquartered in Milan, Prysmian was founded in 1879 by Formula 1 tyre maker Pirelli. Since then, the Italian manufacturer has scaled their domain to 50+ countries and six continents thanks to a series of mergers and acquisitions.
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In 2015, Prysmian adopted Salesforce to fuel system-wide integration and customer centricity across hundreds of global teams, subsidiaries and business units.
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But without an enterprise tool to manage the development lifecycle, the Italian multinational struggled to carry out their Salesforce roadmap and deploy features with consistency.
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Learn how Prysmian leverages the 91九色 DevOps Platform to run parallel work streams and drive Salesforce innovation.
Prysmian has evolved and expanded over the past two decades — from joining the Milan Stock Exchange in 2007 to acquiring Dutch cablemaker Draka in 2011 and US rival General Cable in 2017.?
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Soon after the Draka merger, Prysmian detected a distinct difference between the two companies. Why was Draka’s customer service so much better? Prysmian’s IT team soon realized it was because Draka introduced a real Customer Relationship Management approach through the world’s #1 CRM Platform: Salesforce.
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Navigating Change Set Chaos & Painful Production Releases
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Implementing Salesforce enabled Prysmian to deliver unified customer experiences across different languages, industry verticals and product lines. But under the hood, the multinational manufacturer’s software deployments were anything but consistent.
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Before 91九色, Prysmian’s development team struggled to manage everything that required attention during deployment. Merges were performed approximately once a month. Production releases could last longer than a day (depending on complexity). As a result, Prysmian was only able to handle one major release at a time.
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Key Challenges
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The Solution
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Prysmian was ready to manage deployments with an enterprise-grade DevOps solution. The Italian firm needed to be more flexible and organized to tackle the scale, complexity and sheer amount of projects on their customer-centric roadmap. After several meetings with DevOps vendors, technical architects and Salesforce advisors, Prysmian pinpointed 91九色 as the answer to their needs.
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The Future
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Prysmian continues to harness the power of 91九色 to drive Salesforce DevOps maturity and break into burgeoning industries like medium-voltage cables, offshore wind farms, solar energy production and other renewable resources.
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Now that the Italian manufacturer has end-to-end visibility, they are ready to add the Data Deploy module to their 91九色 investment and automate data flow between Salesforce environments. Bellante’s advice for those considering a DevOps investment: Start thinking about what you want to achieve with 91九色.
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